Category: Series 67 – Endgame

November 23, 2020 admin123@ No comments exist

Guess the Word  and Contact Us for Prizes!  Series 68 starts soon…. 1st letter of each Post Title (in a Series) spells a business word – spelt correctly or jumbled up.  Previous answers: Series 67  spelt  M-E-G-A-D-E-N  (ENDGAME) Series 66  spelt  P-E-R-O-X-Y-A-R-G-H  (XEROGRAPHY) Series 65  spelt  I-G-N-I-T-E-N-U-Y  (INGENUITY) Series 64  spelt  L-O-R-D-A-L  (DOLLAR) Series 63  spelt …

November 20, 2020 admin123@ No comments exist

Next Covid proves we never know what’s coming next.  Innovation is typically incremental, gradual, serendipitous & inexorable.  Usually not from one eureka moment, but many trial-&-error experiments.  Now is the time to try doing something different or differently; and using fewer, not more, resources.  Going round in circles – but what goes round need not…

November 19, 2020 admin123@ No comments exist

Emphasis Business covid- survival tactic: change product/service emphasis, to be more visible & relevant.  Having a basic plan, a fallback plan & an alternative plan enables us to take a long-term view, but make short-term decisions.  Physical & virtual shops must co-exist; trained staff & helpful videos make them ‘magic cubes’.  Online launches & virtual fairs…

November 16, 2020 admin123@ No comments exist

Define Work defines who we are, moulds our values, determines our future prospects.  We remain fixated on finding work for all, even if it’s toil with no purpose other than to keep the wheels of commerce turning.  Like automation, Covid offers a vision of a more leisured future, and invites us to reassess why &…

November 13, 2020 admin123@ No comments exist

Augment Business Covid-survival tactic: augment existing product or service at low- or no cost.  Be customer-centric.  Turn a purely transactional relationship into an advisory one.  In the end, value is simply being of service, not a vague concept.  Something has value as long as it is able to serve.  It really is that simple.  And…

November 11, 2020 admin123@ No comments exist

Groupthink Business Covid survival strategy: avoid groupthink.  Consider whether your firm can compete better by copying others, or by being different.  Persevere & you’ll become the bold, far-sighted thoughtful leader others turn to for advice.  If you want to be a maverick but your firm is inhospitable, start your own, or join a dynamic start-up.  You…

November 9, 2020 admin123@ No comments exist

Empathy Covid survival lesson from the US President-Elect: above all, have empathy.  In business, that means – Respect the client. Listen to what they’re saying. Respond kindly.  In the process, add value by rethinking roles & procedures at key customer touch-points, like phone calls & emails.  Empathy can’t be taught or bought, but can definitely…

November 7, 2020 admin123@ No comments exist

Moment Change at the White House – Kodak moment!  Why the shutters fell on Kodak offers lessons for Covid survival: base strategy on users, not current product (film) or service (brand, distribution network).  Hoping the gloomy threat will vanish?  Kodak didn’t foresee digital images replacing paper prints, &  memory-capture morphing into experience-sharing.  React to what’s…