Returns
33% of web orders end up as returns vs. 9% at bricks-&-mortar shops. Processing/ shipping returns can be 20% to 65% of e-tailer’s cost of goods sold. Why merchants prefer to take online returns at a physical store: 66% of shoppers make a new purchase during that visit. More sizing info & clear photos reduce the number of returns. Beware the boomerang
Guessed the Word? Series 34 (7/8) [pic: taniadimas]